FAQs
Hugh’s is located on the 13th floor of the Play Braam building at 73 Juta Street, Braamfontein, Johannesburg. The entrance to the building is on De Beer Street, next to the market entrance.
1
Where is Hugh’s located?
What kind of venue is Hugh’s?
2
Hugh’s is a sophisticated jazz club and lounge designed for adults to enjoy live jazz, good food, great drinks, and an elevated night out.
Is Hugh’s an adults-only venue?
3
Yes. Hugh’s is a strictly 18+ venue. Valid ID may be requested on entry.
What time do doors open?
4
The venue is only open on show days, doors open at 18:00.
What time do performances start?
5
Live performances begin at 19:30 sharp. Refer to your ticket for more information.
Do I need a ticket to attend?
6
Yes, tickets are required for entry. Tickets are sold online via Quicket or may be available at the door on the night, subject to availability. We recommend checking online before arriving, as seating is limited and capacity cannot be extended.
Can I buy tickets at the door?
7
A limited number of tickets may be available at the door unless sold out prior. Advance booking is strongly recommended.
Is seating allocated or first-come, first-served?
8
All seating is allocated, there is no available standing area. When purchasing tickets online, you may select a specific seat according to the seating plan.
Yes.
Your idea of black tie. Hugh’s encourages smart stylish attire. Think evening elegance, no sportswear, flip-flops, or overly casual wear.
9
Is there a dress code?
Yes. Hugh’s offers a curated food menu designed to complement the music and drinks. Certain dietary requirements can be accommodated. View the menu here >
We recommend reviewing the menu in advance or dining prior to arrival.
10
Is food available?
Yes. We offer a full bar with premium cocktails, wine, beer, spirits, and non-alcoholic options. See the menu here >
11
Do you serve alcohol?
Is Hugh’s a dinner venue or a lounge?
12
Hugh’s is primarily a jazz club and lounge, not a traditional restaurant. While food is available, the focus is on music, atmosphere, and drinks.
How do we get there? Is parking available?
13
We recommend ride-sharing for convenience. Limited on-site parking is available and can be secured when booking your ticket, subject to availability.
Is the venue wheelchair accessible?
14
Yes. Please contact us ahead of your visit so we can assist with accessibility arrangements where possible.
Can I celebrate a birthday or special occasion at Hugh’s?
15
Absolutely. For birthdays or special occasions, please contact us in advance to discuss available options at info@hughs.co.za.
Are group bookings available?
16
Yes. We welcome small group bookings, subject to availability and event type.
17
Are refunds available if I can’t attend?
Tickets are non-refundable, unless an event is cancelled or rescheduled. Please review the ticketing terms before purchase.
What happens if a show is cancelled or rescheduled?
18
In the event of a cancellation or change, ticket holders will be notified via the ticketing platform and refunded accordingly.
Is photography or filming allowed?
19
Discreet photography is welcome. Professional cameras, flash, and filming of live performances may be restricted.
How can I stay updated on upcoming shows and events?
20
Follow Hugh’s on social media or subscribe to our newsletter for event announcements and ticket releases.
How can I perform at Hugh's?
21
Contact the team at info@hughs.co.za with a sample of your latest performance.
How can I get a job at Hugh's?
22
Send your CV to info@hughs.co.za.
Can I stand and watch the show?
23
No, tickets allocate 1 seat per person, we ask that all guests remain seated during the performance. There will be an interval during each performance.
How is the Hugh Masekela Heritage Foundation involved?
24
The Foundation is responsible for the musical curation of the venue and a percentage of ticket sales go to the Foundation for the benefit of artists & Hugh Masekela's legacy.